Contact information

FLOW STORE — CONTACT INFORMATION

For questions about products, orders, shipping, returns, or refunds, please contact our support team.

Customer support email:
flowstore.support@gmail.com

Support hours:
Monday–Friday, 8:00 a.m.–8:00 p.m. (UTC−5).

You may email us at any time. Messages received outside support hours will be handled during our next support period.

For order inquiries:
Please include your order number, the email address used at checkout, and a brief description of your request. Do not send passwords or full payment card details.

Store name: Flow Store
Website: get-flowstore.com
Business operator: Lucas Milhomem Dos Santos

Business correspondence address:
Milhomem Center
Avenida Djalma Batista, 98A
Parque Dez de Novembro
Manaus, AM, 69055-038
Brazil

Returns:
Please contact our support team before sending any product. We will provide the appropriate return address and instructions. The correspondence address above is not automatically the return destination.

Privacy requests:
To ask about your personal information or exercise applicable privacy rights, email flowstore.support@gmail.com.

Requests submitted outside support hours retain their original submission date and time for applicable policy deadlines.